> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usekinetic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Whitelisted

> Whitelist your sender domain for AMP to enable interactive emails in Gmail.

To enable interactivity, Kinetic combines multiple MIME types within a single email. One of these is **AMP**. To ensure your interactive content displays correctly for Gmail users, your sender domain must be whitelisted by Google.

***

## Choose Your Path

There are two ways to handle the whitelisting process. We recommend letting our team handle the heavy lifting for you.

### Option 1: Kinetic Handles It (Recommended)

This is the fastest and most reliable way to get approved.

1. **Invite our team:** Add `support@usekinetic.com` as a **Manager** to your Klaviyo account.
2. **Ping us:** Send a quick message to our support team or your account manager via slack or email.
3. **Wait for approval:** Google typically takes around **10 business days** to accept new submissions. We will notify you as soon as your domain is whitelisted.

### Option 2: Manual Whitelisting

If you prefer to manage the request yourself, follow Google's standard procedure:

1. **Send an Example:** You must send a real, dynamic email to Google's whitelisting address `ampforemail.whitelisting@gmail.com` for review. The email must be production ready (not a test email) and include an AMP mime type.
2. **Submit the Request:** Fill out [Google's AMP Sender Registration form](https://docs.google.com/forms/d/e/1FAIpQLSdso95e7UDLk_R-bnpzsAmuUMDQEMUgTErcfGGItBDkghHU2A/viewform).
3. **Wait for Review:** Google generally takes **10 working days** to process requests.

<Tip>
  Read more about AMP whitelisting on the [official website](https://amp.dev/documentation/guides-and-tutorials/start/email_sender_distribution).
</Tip>

***

## Testing Before You Are Whitelisted

You don't have to wait for the whitelisting process to finish to start testing your interactive forms. You can enable interactive previews for specific internal accounts immediately.

### 1. Individual Account Settings

You can view interactive emails in your personal Gmail account before the domain is globally whitelisted:

* Add your sender address to the "Always allow dynamic emails from this sender" setting in your individual Gmail account.
* Now emails sent from this specific email address will render AMP in your inbox. Note: this will only effect the inbox where this setting was implemented and should only be used for testing purposes. You must remove this address from your settings once your whitelisting request has been accepted to varify if your account whitelisting has indeed taken effect.

<img src="https://mintcdn.com/kinetic-ce5ea378/lXuyv_M2G8KuMjdQ/images/gmailsettings.avif?fit=max&auto=format&n=lXuyv_M2G8KuMjdQ&q=85&s=fd1fe3eb6010921e341efd305d122a7b" alt="Gmail AMP Settings Demo" data-path="images/gmailsettings.avif" />

### 2. Workspace Admin Settings

If you are using Google Workspace (formerly GSuite), ensure your Workspace Admin has enabled **Dynamic Email** for the organization. If this setting is disabled at the admin level, whitelisting will not have any effect.

***

## Understanding Display Levels

Whether or not a user sees the interactive version of your email depends on the following logic:

<CardGroup cols={2}>
  <Card title="Dynamic Content Disabled" icon="circle-xmark">
    If the user or admin has disabled dynamic email, they will see the **Static Fallback** version, regardless of whitelisting status.
  </Card>

  <Card title="Sender Whitelisted" icon="shield-check">
    Interactive content is displayed **for everyone** using the gmail client.
  </Card>

  <Card title="Sender Not Whitelisted" icon="clock">
    The interactive version is **hidden by default**. Users see the static fallback unless they have manually added your sender address to their individual account settings.
  </Card>

  <Card title="Individual Override" icon="user-gear">
    Adding a specific sender to your individual Gmail settings allows you to test the interactive version before the 10-day whitelisting period is over.
  </Card>
</CardGroup>

<Tip>
  **Don't wait to start building!**
  You can build forms, import Klaviyo templates, and send test emails in Kinetic while your whitelisting is under review. Everything you create now will automatically become interactive for your entire audience once the whitelist is active.
</Tip>
