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Contact Information Settings

Capturing contact details accurately is vital for lead generation and SMS marketing. The Email and Phone elements include specialized validation features to ensure your database remains clean and actionable.

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Email Element

The Email element is pre-configured to recognize standard email formats and will prevent submission if an invalid address is entered.
  • Question: Define the label or call-to-action (e.g., “What is your best email address?”).
  • Required: If enabled, the user must provide an email to move to the next page or submit the form.
  • Placeholder: Enter the text displayed inside the field before the user starts typing (e.g., ‘[email protected]’).
  • Property Name: Define the Klaviyo property name where the email will be stored in the user’s profile.

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Phone Element

The Phone element provides advanced configuration options to ensure the numbers you collect are real and properly formatted for global or local reach.
  • Question: Customize the prompt for the user.
  • Required: Toggle on to to make this field mandatory.
  • Placeholder: Provide a format example for your users.

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Phone Validation Options

Use these settings to restrict or format how phone numbers are entered:

Enable Validation

When active, the system checks the structural validity of the number based on the selected region.

Country-Specific

Toggle this on to restrict inputs to a specific country’s format.
Targeting a single market? When you enable Country-Specific mode, a “Select Country” dropdown appears. Choosing a country (e.g., USA, UK, or Germany) will automatically apply the correct country code prefix and validation rules for that specific nation.

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Klaviyo Integration Settings

To ensure your data syncs correctly, configure the Klaviyo profile properties at the bottom of the settings panel.

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Set a Property Name

In the Property Name field, enter the key that will represent this question in Klaviyo (e.g., PhoneNumber).

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Automatic Data Sync

Once defined, every answer submitted by a user will be automatically saved under this property name in their Klaviyo profile.

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Follow Naming Conventions

Important: Spaces are not allowed in property names. Please use:
  • Capitalization (e.g., PhoneNumber)
  • Underscores (e.g., email_address)