Found under Settings → Advanced in the Email section.
Fluid Mode
| Setting | Description |
|---|
| Fluid Mode | Auto-advance on single-choice pages when an answer option is selected. Multi-question pages still require clicking Next. |
Fluid Mode creates a smoother, faster experience in email while still collecting partial responses. Removing the friction of an extra button click can lead to more data points collected.
| Setting | Description |
|---|
| Keep Form in Email | Keep the form visible after submission in Apple Mail. When disabled, the user will no longer see the form after they submit. |
| Show Product Results in Email | Display product recommendations directly in Apple Mail. When disabled, the user will be redirected to a landing page displaying their product recommendations. |
Constraints:
- Not available for forms with text input fields (automatically disabled)
- The last page of your form must have exactly 1 question
Conditional Visibility
Conditionally hide the form in Klaviyo emails based on a recipient’s profile property. When enabled, the form is only shown to recipients who meet the specified condition.
| Setting | Description |
|---|
| Conditional Visibility | Enable or disable conditional visibility for this form |
| Property name | The Klaviyo profile property to check (e.g. skin_type) |
| Condition | When the form should be shown: is empty, has a value, or equals a specific value |
| Value | The expected value (only shown when condition is set to equals) |
Use this to prevent showing a form to users who have already provided the data you’re collecting. For example, hide a skin type quiz for customers who already have skin_type set on their Klaviyo profile.
